Privacy Policy
Effective Date: 07/06/2025
At Koa Design, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store your data when you interact with our website.
1. What Information We Collect
When you use our contact forms, we may collect:
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Your name
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Email address
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Phone number
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Project details or enquiry information
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Any other information you voluntarily provide
2. How We Use Your Information
We collect your personal data in order to:
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Respond to your enquiries
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Provide quotes and project information
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Maintain business communication
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Improve our services and website
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Comply with legal obligations
We do not sell, rent, or share your data with third parties for marketing purposes.
3. How We Store Your Data
Your information is stored securely and accessed only by authorised members of the Koa Design team. We take reasonable precautions to protect your data from loss, misuse, or unauthorised access.
4. Cookies and Tracking
We may use cookies to improve your experience on our site, such as remembering form inputs or analysing website traffic. You can choose to disable cookies in your browser settings.
5. Your Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict processing of your data
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Lodge a complaint with the ICO (Information Commissioner's Office)
To exercise any of these rights, please contact us at:
Email: darren@koadesign.co.uk
Phone: 07798531431
6. Third-Party Services
We may use third-party tools (e.g. Google Analytics, email marketing platforms) to help manage our website and communications. These providers have their own privacy policies and are compliant with data protection regulations.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this policy or your data, please contact:
Darren O’Neill
Owner, Koa Design
darren@koadesign.co.uk
07798531431